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Support & FAQ
Need help with the app? Start here.
Contact Us
If you have a question, found a bug, or need to report a data error, email us at:
support@bluedogroad.com
Frequently Asked Questions
How do I report a hazard?
Open the map screen and tap the orange warning triangle button (or long-press on the map). Select the hazard type, and it will be instantly visible to other drivers.
Why is a fuel price missing or incorrect?
Fuel prices are pulled directly from official state government feeds (FuelCheck NSW, FuelWatch WA, etc.). If a station hasn't reported its price to the government, it won't show in the app. You can submit a community price by tapping the station on the map and selecting "Submit Price".
What does the "Free Tier" include?
The free tier allows you to calculate one route every 23 hours and see a summary count of hazards, rest areas, and servos on that route. Upgrading to the paid tier unlocks live fuel prices, full hazard details, and unlimited routing.
How do I cancel my subscription?
If you subscribed through Google Play, you can manage or cancel your subscription at any time via the Google Play Store app (Menu > Subscriptions).